This Steve Madden Kaia Chain Small Saddle features: Strap ring at top of the bag is broke leading this to need repair or be used as a clutch. All components are included except the screw bar that would hold the ring to the top of the bag. Otherwise item is new with surface defects stemming from improper storage and transport. Hardware shows scuffing. New item smell still present.Note: Our Items are totally New High quality Brand Inspired Refurbished. Please make sure you are well aware of it before buying any of the Item. T&C's Apply in case of refunds. Please send us message on below chat to confirm availability. We will send the Refurbished Model in case you place an order with us. Enjoy Shopping. Always Send Us message to confirm availability before buying, In case of refund the transaction fee remains non refundable. Thank you.